Privacy Policy

Niagara Falls Discovery Tours Terms and Conditions

Effective Date: 29/12/2025:

1. Introduction

These Terms and Conditions ("Terms") govern your use of Niagara Falls Discovery Tours' services, including guided tours, activities, and experiences (collectively, "Tours"). By booking a Tour, you agree to be bound by these Terms. Please read them carefully.

2. Booking and Payment

- Booking Confirmation: Tours are subject to availability and can be booked online or through authorized agents. A booking is confirmed when full payment is received and confirmed by Niagara Falls Discovery Tours.

- Payment: Full payment is required at the time of booking unless otherwise stated. We accept major credit cards (Visa, Mastercard, American Express) and other payment methods as specified on our website.

- Pricing: Prices are subject to change without notice until full payment is made. Prices include applicable taxes unless otherwise stated.

3. Cancellations and Refunds

- Cancellation Policy: Varies by Tour; details are provided at booking. Cancellations must be made in writing (email or online form).

- Refunds: Processed according to the cancellation policy and payment method used. Refunds may take up to 14 business days to process.

- Tour Cancellation by Niagara Falls Discovery Tours: We reserve the right to cancel or modify Tours due to weather, safety concerns, or other unforeseen circumstances. In such cases, we will provide a refund or alternative arrangements as applicable.

4. Travel Documents and Requirements

- Passengers are responsible for ensuring they have necessary travel documents (e.g., passport, visa).

- Some Tours may have age, health, or mobility restrictions. Passengers must advise of any medical conditions or special needs at booking.

5. Liability and Insurance

- Liability: Niagara Falls Discovery Tours acts as an agent for service providers (e.g., transportation). We are not liable for damages, injuries, or losses except as provided by law.

- Travel Insurance: Recommended to cover cancellations, medical emergencies, and other unforeseen events.

6. Health and Safety

- Passengers are responsible for their own health and safety.

- Some Tours involve physical activities; participants must assess their fitness level and inform us of any health concerns.

7. Conduct and Responsibility

- Passengers must follow Tour guides' instructions and respect local laws and customs.

- Niagara Falls Discovery Tours reserves the right to refuse service or terminate a Tour for misconduct.

8. Changes to Tours

- We reserve the right to modify Tours, including schedules, itineraries, and inclusions.

- Changes will be communicated promptly to passengers.

9. Data Protection

- Personal data is collected and used according to our Privacy Policy.

10. Governing Law

- These Terms are governed by the laws of Ontario, Canada. Disputes are subject to the jurisdiction of the Ontario courts.